Business Administration Trainee - Customer Engagement

Apprenticeship Careers Australia are currently seeking applicants that have previous customer service experience, who are dependable, reliable, with a strong work ethic and a willingness to learn to commence a BSB30120 Certificate III in Business (Customer Engagement). 

The successful candidate will be employed by Apprenticeship Careers Australia and hosted to work in a 18-month full-time traineeship with ECH.

Training will be at Unley and Walkerville and the roles will be based in an ECH Office in either the Western or Northern suburbs.

About You:

• Must be customer-focused with a commitment to delivering excellent customer service
• An interest in public/community health
• Strong attention to detail and ability to follow company processes and procedures
• Can treat clients in a respectful manner and with respect to privacy and confidentiality
• Have excellent time management skills, can work under pressure, and possess the ability to multi-task
• Shows initiative and has the maturity and ability to work autonomously when required
• Have a professional attitude 

Duties include:

• Ensure calls are answered promptly & politely 
• Greeting clients
• Ensure all messages are delivered promptly & accurately 
• Directing mail and incoming packages
• Data entry/using spreadsheets
• Filing
• Other administrative tasks as directed

Benefits:

• Gain a fully fundedBSB30120 Certificate III in Business (Customer Engagement).
• Gain valuable industry experience
• Get paid above the national training wage whilst you learn both on and off-the-job
• Be supported and mentored along the way